What is a "resilient leader? Is one there just to make employees resilient? Can't they do that themselves? As a leadership speaker, Niek likes to take your organization through the new way of leadership. One that focuses on ownership,...

(Includes masterful musical accompaniment by pianist Sander Tournier > at more than 100/150 attendees) The name Mr. Featherforce is really written on Nieks body. If you can turn such a life changing event into something strong, imagine...

Sure ... we can talk about how to create an organization with customer excellence, hostmanship, the 9+ NPS experience ... We can make it as complicated as we want. But let's start with the basics. Being nice to each other, to our visitors...