The name Mr. Featherforce is truly on Nieks mind. If you can turn such a life changing event into something strong, imagine how this expresses itself on stage as speaker resilience.

What is a "resilient leader? Is one there just to make employees resilient? Can't they do that themselves? As a leadership speaker, Niek likes to take your organization through the new way of leadership. One that focuses on ownership,...

Sure ... we can talk about how to create an organization with customer excellence, hostmanship, the 9+ NPS experience ... We can make it as complicated as we want. But let's start with the basics. Being nice to each other, to our visitors...