Serving is the new gold

Experience expert

45 min

NL, EN

Change management,
Remote Work,
Customer experience

Inform

Lecture by: Paul Moers

Inspiring lecture on the bestseller Serving is the new gold. The great opportunity to really win over and retain customers.

Many companies make service are important, but not urgent. That's a big mistake. By putting the customer first and being service-minded, you can build a distinctive capacity in this market. Being helpful is an attitude towards life. It is important to focus on the leaders, because they have to set a good example and lead by example. A lecture with a lot of practical models and a lot of humour. This will get you thinking and action! 45 minutes of flashy and striking insights!

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