Marketing / Sales

New digital technology has been having a major impact on our society for years. Trend watcher Vincent Everts is known as a speaker who, with great enthusiasm and concrete examples, shows the audience how these digital trends will change...

Do you want to give your employees, associates a flying start on LinkedIn and other social media? Then the LinkedIn PowerSession is the way to get them off their seats and introduce them to the possibilities of Social Selling with...

New technologies are increasingly enabling employees to organise their own work. This no longer always requires an organisation or a manager. Increasingly, people are working in self-managing teams with a lot of autonomy.

What is the shortest path to greater customer focus, customer experience and customer satisfaction? What drives your customers? What do they like and where is the pain? Using original angles from psychology, scientific research,...

The future of retail is characterized by strong digitization. Virtual reality and 3D printers enable us to combine perception, personalization and on-the-spot production. Intelligent systems ensure seamless fulfillment, and more and more...

Presentations by Feike Cats guarantee inspiration, fun and energy! How much fun is it within your organization? Are the employees satisfied or enthusiastic? And how does that translate to your Customer (Citizen, Patient)?

Sure ... we can talk about how to create an organization with customer excellence, hostmanship, the 9+ NPS experience ... We can make it as complicated as we want. But let's start with the basics. Being nice to each other, to our visitors...

The keynote for sales teams who are done with forcing and pushing. And want to make a radical shift from selling from strategy - to selling from energy. In this high-impact keynote, Mabel van den Dungen - best-selling author, energetic...

The topic of "Real Contact" is of great importance, especially in an age where digital communication is predominant. A presentation on real contact can emphasize the importance of personal interactions, empathy and authentic connections.

Presentations by Feike Cats guarantee inspiration, fun and energy! The presentation Customer Orientation in Practice is full of directly applicable tips & tricks for everyone within the organization. From receptionist to management. You...

How does this global brand ensure that bartenders around the world present the "advertising picture" every time? Franck knows Heineken's secret and is willing to share it with you. Global knowledge, local advantage! As a hospitality...

Jasmijn Rijcken is de creatief ondernemer die merken bouwt die de wereld veroveren. Met haar energieke aanpak en bewezen succes heeft ze haar eigen methode ontwikkeld: De Firestart Methode. In haar dynamische workshop leert ze je niet...

Do you want to be indispensable and irresistible to your customers? Do you want to work on indestructible customer relationships? Then listen to your customers with unconditional love. They will be happy to give you the answers you are...

Discover the hidden strengths of a listening organization, listening teams and listening leaders

In a sounding board session of (maximum) an hour and a half, I like to seek dialogue with the audience in the context of optimization. We can determine the exact framework together in advance.

Communication occurs only when there is a spark from the sender to the receiver of a message. First the emotion, then the content! Chazia's goal with every presentation is to surprise, entertain and hold the audience's attention until the...