showbird.com is the largest marketplace
for LIVE entertainment of NL en BE
for LIVE entertainment of NL en BE
What is the shortest path to greater customer focus, customer experience and customer satisfaction?
What drives your customers? What do they like and where is the pain?
Using original angles from psychology, scientific research, recognizable practical examples and a healthy dose of humor, Frans Reichardt shows you how to get your customers wagging their tail again!
How do successful companies manage to keep their customers so happily wagging their tails? What is their secret? Listening to your customers and asking for feedback can help. Doing blindly what your customers want is lethal soup. If you're not careful, your customers will lead you astray. Because customers are lying, only they don't realize it themselves....
What motivates your customers? What do they like? Where is the pain? How can you help your customers even better and make them happier?
Using original angles from psychology, scientific research and recognizable practical examples, Frans Reichardt shines his light on the essence of customer behavior, customer focus and customer satisfaction in a sometimes humorous way. In this inspiring presentation he gives you practical
tips to get started right away.
Happy customers don't bite, they wag!
Reviews
, Robin
Franck was well prepared, genuinely interested and took ample time beforehand and afterwards to chat and had been well informed by clients he had called. All in all, a positive picture and well worth booking.
, Arjan Jongkind, CEO Temati Group
Frans told our international sales team of about 15 men/women from various countries a fascinating story with a personal touch on the theme of 'kissing a cactus'. Both his person and his story were perceived as very positive by the participants.
€ 2.300,-
act price ex 21% VATThe request is non-committal.
Artist will respond with question/proposal.
After that, you can complete the booking.
Artist responds normally within 2 hour
Artist responds normally within 2 hour.
