1 (solo) performer
Presentations by Feike Cats guarantee inspiration, fun and energy!
How much fun is it within your organization? Are the employees satisfied or enthusiastic? And how does that translate to your Customer (Citizen, Patient)?
Why is so much attention being paid to issues such as cost savings, efficiency and the prevention of complaints? The answer is actually quite simple. Directorates and Managers are often busy checking rather than enthusing. But isn't that fun?
Employees and Clients have to be enthusiastic (which is much more than satisfied) so that he or she enjoys referring others to the organisation where they work or are Clients. So that they act as ambassadors.
Above all, organisations must look at the compliments they receive and learn from them. That is also much more fun. And what happens when employees and customers have fun? Then why do we do so little about it?
Feike Cats believes that enthusiastic employees greatly improve results. It's not for nothing that he always writes Customer with a capital letter and he firmly believes that better Customer Focusing always leads to more job satisfaction and better results.
Presentations by Feike Cats guarantee inspiration, fun and energy. You come out of the room with enthusiasm!
The topics of a presentation Customer enthusiasm
From satisfied to enthusiastic!
Your Ambassadors are priceless!
Rather a compliment than a complaint!
The fun of Customer Enthusiasm!
The Customer Enthusiastic Organization!
Internal Customer Enthusiasm is the basis!
Enthusiastic employees Clients are your best sellers!
Customer enthusiasm and social media!
The enthusiastic Employee!
The enthusiastic Customer as ambassador!
Customer enthusiasm always pays off!
Marketing through existing Customers!
November 2018, [email protected]
Feike knows how to fascinate and bind the audience. His story alternates with humour and interaction with the audience, in addition to a clear explanation of his story. Many enthusiastic reactions were received about his contribution to our event. Also the cooperation with Feike himself is super, personal and effective. Highly recommended, Feike thanks for your contribution!
act price ex 21% VAT
The request is non-committal.
Artist will respond with question/proposal.
After that, you can complete the booking.