Complexe persoonlijkheden op werkvloer

2 (duo) performers

Indoor and outdoor

Trainer/Workshop

7 hours

3x4 meters free

NL, EN

Eef van Opdorp and Susan Saris help HR and executives understand complex personality dynamics that impact the workplace.
In every organization there are employees who take up a lot of time, energy and emotions. Colleagues who cause conflicts, push boundaries, resist feedback or deploy manipulative communication.

This training gives HR professionals the tools to handle these types of situations with calmness, clarity and professionalism. Without psychologizing or diagnosing, but from recognizable behavior, legally correct frameworks and proven effective conversation techniques.

You will go home with concrete scripts, checklists, conversation techniques and a clear
escalation protocol. So you can immediately start working on difficult HR files with more certainty, peace and grip.

Do you want to deal safely, professionally and powerfully with complex employees?
Then this training lays the foundation for a clear approach - and a stronger position for HR.

In the training you will learn to:
- recognize complex and transgressive behavior early;
- prevent escalations through neutral, powerful communication;
- set boundaries without conflict or emotional escalation;
- see through gaslighting, threats and manipulative patterns;
- building a solid and legally sound file;
- taking the appropriate steps when an employee does not follow through.

The training is interactive, practical and tailored to your organization. Eef and Susan will make a promotional video for internal communication in advance. Everyone receives a handout full of tips and tools, and three participants receive the book "As long as you're happy.

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