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Happy Customers Don't Bite

Speaker , Marketing / Sales
(1 review)
The performer is residing in Zaandam

€ 2.300

act price ex 21% VAT

Happy Customers Don't Bite
Happy Customers Don't Bite
Happy Customers Don't Bite

What is the shortest path to greater customer focus, customer experience and customer satisfaction?
What drives your customers? What do they like and where is the pain?
Using original angles from psychology, scientific research, recognizable practical examples and a healthy dose of humor, Frans Reichardt shows you how to get your customers wagging their tail again!

How do successful companies manage to keep their customers so happily wagging their tails? What is their secret? Listening to your customers and asking for feedback can help. Doing blindly what your customers want is lethal soup. If you're not careful, your customers will lead you astray. Because customers are lying, only they don't realize it themselves....

What motivates your customers? What do they like? Where is the pain? How can you help your customers even better and make them happier?
Using original angles from psychology, scientific research and recognizable practical examples, Frans Reichardt shines his light on the essence of customer behavior, customer focus and customer satisfaction in a sometimes humorous way. In this inspiring presentation he gives you practical tips to get started right away.

Happy customers don't bite, they wag!


Door 1 klant beoordeeld met een score van 10

Arjan Jongkind, CEO Temati Group

, Arjan Jongkind, CEO Temati Group


Good story and captivated audience

Frans told our international sales team of about 15 men/women from various countries a fascinating story with a personal touch on the theme of 'kissing a cactus'. Both his person and his story were perceived as very positive by the participants.

Hire or book Happy Customers Don't Bite is best done here via Showbird.
This act is suitable for event types:
You have 1-on-1 contact with the performer
or his/her personal manager.
Do you have a question about this act?
Pose it in your request for the performer.

The artist is residing in Zaandam

€ 2.300,-

act price ex 21% VAT

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