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Frans Reichardt: Happy Customers

Speaker , Marketing/Sales
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(1 review)
The artist is residing in Zaandam

€ 1.653

Frans Reichardt: Happy Customers
Frans Reichardt: Happy Customers
Frans Reichardt: Happy Customers

1 (solo) performer

Indoor and outdoor

Speaker

45 min

3x4 meters free

NL, EN

What is the shortest route to more customer focus, customer experience and customer satisfaction?
What motivates your customers? What do they like and where is the pain?
Using original perspectives from psychology, scientific research, recognisable practical examples and a healthy dose of humour, Frans Reichardt shows you how to make your clients wag their tails again!

How do successful companies manage to keep their customers so happily wagging their tails? What is their secret? Listening to your customers and asking for feedback can help. Doing blindly what your customers want is lethal soup. If you're not careful, your customers will lead you astray. Because customers are lying, only they don't realize it themselves....

What motivates your customers? What do they like? Where is the pain? How can you help your customers even better and make them happier?
Using original angles from psychology, scientific research and recognizable practical examples, Frans Reichardt shines his light on the essence of customer behavior, customer focus and customer satisfaction in a sometimes humorous way. In this inspiring presentation he gives you practical tips to get started right away.

Happy customers don't bite, they wag!

Reviews

Door 1 klant beoordeeld met een score van 10

Arjan Jongkind, CEO Temati Group

April 2022, Arjan Jongkind, CEO Temati Group

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Good story and captivated audience

Frans told our international sales team of about 15 men/women from various countries a fascinating story with a personal touch on the theme of 'kissing a cactus'. Both his person and his story were perceived as very positive by the participants.

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The artist is residing in Zaandam

€ 1.653,-

act price ex 21% VAT

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