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for LIVE entertainment of NL en BE
for LIVE entertainment of NL en BE
1 hour
NL, EN
Presentations by Feike Cats guarantee inspiration, fun and energy!
How fun is it within your organization? Are the employees satisfied or enthusiastic? And how does that translate to your Customer (Citizen, Patient)?
Why is there so much focus on things like cost savings, efficiency and preventing complaints anyway? The answer is actually quite simple. Directors and Managers are mostly concerned with controlling rather than enthusing. But that's not fun, is it?
Employees and Customers need to be enthusiastic (which is much more than satisfied) so that he or she enjoys referring others to the organization where they work or are Customers. In other words, that they act as ambassadors.
Organizations should especially look at the compliments they receive and actually learn from them. That is also much more fun. And what happens when employees and Customers are having fun? So why do we do so little about this relatively speaking?
Feike Cats believes that
enthusiastic employees greatly improve results. Not for nothing he always writes Customer with a capital letter and strongly believes that better Customer focus always leads to more job satisfaction and better results.
Presentations by Feike Cats guarantee inspiration, fun and energy. You will leave the room Customer-enthusiastic!
The topics of a presentation Customer Enthusiasm
From satisfied to enthusiastic!
Your Ambassadors are priceless!
Rather a compliment than a complaint!
The fun of Customer Enthusiasm!
The Customer Enthusiast organization!
Internal Customer Enthusiasm is the basis!
Enthusiastic employees Customers are your best salesmen!
Customer enthusiasm and social media!
The enthusiastic Employee!
The enthusiastic Customer as ambassador!
Customer enthusiasm always pays off!
Marketing through existing Customers!
Reviews
, Johan
Feike is een echte inspirator in alles wat hij doet. Hij heeft een positive vibe en geeft je echte energie. Altijd bereid je te helpen en het maximale uit uw medewerkers te halen. Als spreker over Klanthousiasme kan ik hem van harte aanbevelen.
Feike knows how to fascinate and bind the audience. His story alternates with humour and interaction with the audience, in addition to a clear explanation of his story. Many enthusiastic reactions were received about his contribution to our event. Also the cooperation with Feike himself is super, personal and effective. Highly recommended, Feike thanks for your contribution!
€ 2.950,-
act price ex 21% VATThe request is non-committal.
Artist will respond with question/proposal.
After that, you can complete the booking.
Artist responds normally within 2 hour
Artist responds normally within 2 hour.
