When do I have to pay?
You pay the moment you accept a proposal and thereby confirm the booking. You choose the payment method with which you want to confirm the booking. The entire amount will be deposited into a secure account and the artist will be paid no later than 3 working days after the performance.
Are my payments safe?
Yes, 100%. We use secure SSL pages to process your payment. ShowBird is a member of Thuiswinkel Waarborg. We work with the payment service Mollie, our Payment Service provider. This way, secure online payment is guaranteed.
We protect both the customer and the artist: you as the customer pay in advance, at confirmation > money ends up in a safe account > We pay the artist no later than 3 working days after the performance.
How much does ShowBird cost?
Nothing at all, using ShowBird is free for customers!
Can I receive a quote?
Yes, the proposal you receive from the artist is your quote.
You can view this in your ShowBird account under Request.
You can also download the proposal as a PDF version.
Note: only when you accept and pay for the proposal, a binding agreement is created.
The performance is final and immediately blocked in the artist's agenda.
I need an invoice to pay, what now?
You will always receive an invoice, no later than 3 working days after the performance..
You make the payment when confirming the booking, using one of the available payment methods.
We support the most popular payment methods to complete your booking as easily and quickly as possible (note that some of these methods vary by country):
- IDEAL
- PayPal
- Credit card
- Bancontact
- Voucher
- In advance on invoice (depending on the total amount and eventdate)
I need an invoice immediately after payment, what now?
That is possible, have you advanced the amount and do you want to receive an invoice immediately for declaration? If you have booked an artist, you will find an invoice in your ShowBird account at Requests. Click on Agreement in the ticket of the booking, at the top you can download the PDF invoice.
I have lost the invoice, what now?
Check your mail, you will receive an invoice no later than 3 working days after the performance..
You can also download the invoice in your Showbird account. Click on Agreement in the booking ticket, at the top you can download the invoice as PDF.
The date on the invoice is incorrent, what now?
Check your details by logging in to your account. Click on [my profile].
Do you have a different billing address? You can also enter this here.
-Is the date here incorrect? Then adjust this, this is applied with a subsequent booking.
-Is the date here correct? Then contact us via This email address is being protected from spambots. You need JavaScript enabled to view it.
Have you consulted the above information but still can't figure it out?
Then you can contact us by This email address is being protected from spambots. You need JavaScript enabled to view it.
