I have a comment/complaint about a customer. What now?
First of all, sorry to hear that you had an unpleasant experience with a customer.
We advise you to come to a good solution together with the customer.
ShowBird is as an independent platform not a party to this.
We have only enabled the booking through our system.
I have a comment/complaint about ShowBird. What now?
At ShowBird we are always open to feedback. Our team is working hard to optimize the system for both the artist and the client.
If you have a complaint about our products or our service, you can contact us by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. You will receive a substantive response from us within 14 days of receipt of the email. If you are not satisfied with the handling of the complaint, you can also submit it to the Thuiswinkel Disputes Committee (www.sgc.nl) or to this Disputes Committee via the European ODR Platform (https://ec.europa.eu/consumers/ odr/).
