Performance
- You're going to perform! Discuss details about your Gig directly with the client.
Where can I find the customer's contact details?
You will find the customer's contact details in the booking contract that you received by email when the booking was confirmed. You can also find it in your ShowBird account under [My Gigs].
Tip: Customers appreciate it if you proactively contact them in advance to discuss practical matters surrounding the performance. Good preparation is half the job.
Where can I find the location of the event?
You coordinate the location of the event with the customer. In some cases, the location is already known at the time of the application, but certainly not always.
Tip: the location in the booking contract is not always the address of the performance. So coordinate this well in advance with the customer to avoid misunderstandings.
I am unable to be at the performance (on time), what now?
Contact the customer immediately and come to a solution together. You will find the customer's contact details in the booking contract that you received by email when the booking was confirmed. You can also find it in your ShowBird account under [My Gigs].