- Cancellation Policy
What happens if the customer cancels my booking?
Then we will apply the cancellation policy that you have chosen in your Profile. Depending on the cancellation policy you use, the customer can get a part of the fee back. Read more about how our independent platform works.
What happens if I cancel my booking?
In principle, as an artist you cannot cancel the performance, unless you are unexpectedly forced to cancel due to illness or death. Are you still forced to cancel the performance? Then do this ASAP by going to [My Gigs] in your account and clicking 'Agreement' in the relevant ticket to click. At the bottom you can choose the option 'Cancel performance'.
ShowBird charges 10% commission for its services when booking. Even when you cancel you will receive an invoice for our fee. We normally take care of the administrative handling (invoicing, payment, etc). We will of course also do the same with regard to this cancellation (credit note, refund, etc).