Administration

Administration

• ShowBird takes care of all administration for you
  Automatically your fee + invoice in the mail

When does the customer have to pay?

The customer pays a proposal at the moment that he/she accepts a proposal and thereby confirms the booking. The entire amount comes in a safe account and no later than 3 working days after the performance we will start the administrative handling: you will receive your invoice for the performance and the money will be transferred to your account (there may be a few hours between the two).

When will I be paid?

We will start the administrative handling at the latest 3 working days after the performance: you will receive your invoice for the performance and the money will be transferred to your account.
Please note: the invoice is sent separately from the payment and can therefore arrive earlier, or vice versa.

Do I have to create an invoice myself?

No, the invoice is made by ShowBird on your behalf. You will of course receive a copy for your own records.

When will I receive an invoice?

We will start the administrative handling at the latest 3 working days after the performance: you will receive your invoice for the performance and the money will be transferred to your account. So you don't have to go after that yourself.
Please note: the invoice is sent separately from the payment and can therefore arrive earlier, or vice versa.

Why do I only receive the invoice after the performance?

The invoice date is the same as the transaction to you as an artist takes place: no later than 3 working days after the performance. This is the easiest for both you and the customer.

I have not received my payment yet, what now?

We will start the administrative handling at the latest 3 working days after the performance: you will receive your invoice for the performance and the money will be transferred to your account. Do you still not have the payment 1 week after the performance? Then contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. 

I have not received an invoice, what now?

Check your mail, you will receive an invoice from Showbird no later than 3 working days after the performance. Not received? First check whether the booking has been confirmed. When the act is booked, there is "Requests" on the ticket in your Showbird account under [requests] in large letters.

Booked but not received an invoice? Then please contact Showbird via This email address is being protected from spambots. You need JavaScript enabled to view it. 

My personal details on the invoice are incorrect, what now?

Check your details by logging into your account. Click on [My profile].
-Is your data incorrect? Then adjust this, the next invoice will contain your new data
-Is your data correct? Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

The VAT percentage on the invoice is incorrect, what now?

The VAT percentage that you have entered for your act(s) is automatically transferred to the invoice. So first check whether you have set this up correctly. Does the VAT percentage not match that on the invoice? Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

My fee has been paid into an old account number, what now?

Check your details by logging into your account. Click on [My Profile]. Adjust your account number if necessary. Subsequent bookings will be transferred to your new account number. Were the details already correct, but was your fee paid into an old account number? Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

How can I change my account number?

Log in to your ShowBird account and go to [My profile]. You can change your account number here. Don't forget to click 'Save' after making changes.

I don't have a Chamber of Commerce number, how does this work with invoicing?

In this case you register as a private artist. As a private artist (or group) you can simply enter into a contract with a customer. In this case, we will create a receipt (instead of an invoice) on your behalf, of which you will receive a copy by email. Read more about ShowBird's invoice construction on this page.

I fall under the KOR, how does this work with invoicing?

Are you registered as a business artist but under the KOR? No problem, we will make an invoice on your behalf with 0% VAT. Read more about ShowBird's invoice construction on this page.

I incurred additional costs during my performance, what now?

Always try to include matters such as parking costs, catering or additional technology in your proposal in advance. You can always discuss this with the customer via the chat function. Have you continued to act in consultation with the client? Send us an email with the agreed additional price via This email address is being protected from spambots. You need JavaScript enabled to view it.